We're here to help

Contact DirectOwner

Questions about buying, selling, listings, or safety? Our team can help you understand the owner-to-owner marketplace and find the next step.

Email Support Browse Listings
Response time: We typically respond within 24–48 hours.
Support note: DirectOwner is an early-stage owner-to-owner marketplace. Some listing, support, and trust processes may be handled manually while the platform continues to grow.

How can we help?

Choose the topic that best matches your question.

Trust & Safety

Report suspicious activity, fraudulent listings, or unsafe messages.

Report a concern

Seller Assistance

Get help with submitting a vehicle, listing details, photos, or updates.

Get listing help

What we can help with

Support for both sides of the DirectOwner marketplace.

Buyers

Questions about listings, owner contact requests, inspections, and the purchase process.

Sellers

Help with the sell form, listing approval, photo guidance, and updating vehicle details.

Safety

Report suspicious messages, scam attempts, or listings that appear inaccurate or misleading.

Frequently Asked Questions

How do I list my car or RV?

Sign in, add your vehicle details and photos on the Sell page, and save a draft. Open My Listings to choose a plan. Free listings enter review without payment; paid listings enter review after successful payment. All listings need approval before buyers can see them.

How do I contact a seller?

Open a vehicle listing and select Request Seller Contact. Your email app opens a request to DirectOwner support, and our team helps coordinate an introduction.

Does DirectOwner handle payments or title transfer?

No. DirectOwner connects private buyers and sellers. Transactions and title transfer occur directly between the parties.

Are you a dealer or lender?

No. DirectOwner is not a dealership or lender. Financing, where available, is provided by independent third-party partners.

How do I report a suspicious listing?

Email support@getdirectowner.com with the listing link and a description of the concern.